(800) 656-8534 support@7thlevelhqteam.com
(800) 656-8534 support@7thlevelhqteam.com

Privacy Policy

Last Updated: July 18, 2023

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are, what personal information is gathered when visiting our website, and how and when we may collect, store, use, or share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use, and are responsible for certain personal information about you. When we do so, we are subject to various laws in the United States and the General Data Protection Regulation which applies across the European Union (including in the United Kingdom), and we are responsible as “controller” of that personal information for the purposes of those laws. Please also review the Terms of Use at 7thlevelhq.com which also govern the use of this site.

Key Terms

It would be helpful to start by explaining some key terms used in this policy:

We, us, our

7th Level Inc.

Personal information

Any information relating to an identified or identifiable individual

Special category personal information

Personal information revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, or trade union membership; Genetic and biometric data; Data concerning health, sex life, or sexual orientation

Use of Information

As a general policy, no personally identifiable information is automatically collected from your visit to the site. However, certain non-personal information, such as the type of browser being used, its operating system, and your IP address, is recorded by the standard operation of the company’s internet services in order to enhance your online experience.

Personal Information We Collect About You
  • Your name and contact information, including your address, email address, telephone number, account information (e.g., log-in credentials), and other similar identifiers; and
  • Your billing information, transaction and payment card information.
  • Information to enable us to check and verify your identity, e.g., your date of birth;
  • Your gender information, if you choose to give this to us;
  • Your contact history, purchase history, and saved items;
  • Information to enable us to undertake credit or other financial checks on you;
  • Information about how you use our website, IT, communication and other systems;
  • Your responses to surveys, competitions, and promotions;

Some of this personal information (e.g., name and email address) is required to provide services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing services to you.

We do not store any credit card information we may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy our rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.

Further, because our website offers user-submitted posts and comments, please be advised that information posted by you via these public areas becomes public knowledge (see below: “How Your Personal Information is Collected”).

How Your Personal Information is Collected

We collect most of this personal information directly from you via our website and apps. However, we may also collect information:

  • From publicly accessible sources;
  • From a third party, but only with your consent;
  • From cookies on our website; and
  • Via our IT systems, e.g., monitoring of our websites and other technical systems, such as our computer networks and connections, access control systems, communications systems, email and instant messaging systems.

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our site easier by, among other things, saving your passwords and preferences for you. The use of cookies are restricted only for use of our site and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies, however, you may reset your browser to refuse all cookies or indicate to you when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookie setting or refuse to accept a cookie, some parts of this site may not function properly or may be considerably slower.

We use the following cookies on our site:

  • Malware/spyware/viruses: We do not knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
  • Links to external sites: We are not responsible for the content or practices of third party websites that may be linked to the site. We are also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices prior to disclosing information.
  • Bulletin boards and chat areas on our site: Users of our site are solely responsible for the content of messages they post on our forums, such as accessible chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information in these public areas, that information may be collected and used by others which may result in unsolicited messages. Each user is responsible for the personal information they choose to submit in these instances. Please take care when using these features.
When and Why We Use Your Personal

Information Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.,:

  • To comply with our legal and regulatory obligations;
  • For the performance of our contract with you or to take steps at your request before entering into a contract;
  • For our legitimate interests (or those of a third party); or
  • Where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, such as for improvement of our products, services, and the contents of this site, so long as this interest is not overridden by your own rights and interests. We may also share this information with our business and promotional partners to further those interests. We never sell or lease your personally identifiable information to any third party (see below: “We Do Not Sell or Disclose Personal Information”).

Importantly, this does not apply to special category personal information, which we will only process with your explicit consent.


Registered users may receive additional announcements from us about site news, events, private messages, uploaded photos, blog posts, and website updates. Out of respect for the privacy of our registered users, we present the option to not receive these types of communications.

To ensure removal from any list, please follow the specific instructions set forth within the communications you receive from us which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communications, please e-mail us at support@7thlevelhqteam.com that you wish to be removed from the mailing list and include a copy of the undesired email attached to the request. Information provided by you via general e-mail inquiries, such as your e-mail address, is only used in response to your inquiry in the ordinary course of business and is never shared with third parties.

We may ask you to confirm or update your marketing preferences if you instruct us to provide further products or services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal information with the utmost respect and never sell or share it with other organizations for marketing purposes.

Who We Share Your Personal Information With

When necessary, we will share personal information with:

  • Third parties we use to help deliver our services to you, e.g., payment service providers.
  • Other third parties we use to help us run our business, e.g., marketing agencies, attorneys, auditors, or website hosts;
  • Third parties approved by you, e.g., social media sites you choose to link your account to or third party payment providers;

We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information.

We may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury or interference with the company’s rights or property, other users of the site, or anyone else that could be harmed by such activities. We may also disclose or exchange user information with law enforcement agencies and regulatory bodies to comply with legal and regulatory obligations.

We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a restructuring. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

We Do Not Sell or Disclose Personal Information

We do NOT sell any personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes:

  • Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers);
  • Information that identifies, relates to, describes, or is capable of being associated with,a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information;
  • Characteristics of protected classifications under state or federal law;
  • Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies);
  • Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement);
  • Geolocation data;
  • Audio, electronic, visual, thermal, olfactory, or similar information;
  • Professional or employment-related information;
  • Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (FERPA); and

Where Your Personal Information is Held

Information may be held at our offices and those of our service providers, representatives, and agents as described above (see above: “Who We Share Your Personal Information With”).

Some of these third parties may be based outside the European Economic Area. For more information, including on how we safeguard your personal information when this occurs, see below: “Transferring Your Personal Information Out of the EEA”.

How Long Your Personal Information Will Be Kept

We will keep your personal information while you have an account with us or we are providing services to you. Thereafter, we will keep your personal information:

  • To respond to any questions, complaints or claims made by you or on your behalf;
  • To show that we treated you fairly;
  • To keep records required by law.

We will not retain your personal information for longer than necessary.

Children Age 13 and Under

7th Level, Inc. recognizes the special obligation to protect personally identifiable information obtained from children age 13 and under. As such, if you are age 13 or younger, or supervising someone that is age 13 or younger, we request that you do not submit any personal information to the site or to us. If we discover that a child age 13 or younger has signed up on the site or provided us with any personally identifiable information, we will delete that identifiable information from our records.

Nonetheless, we encourage parents to go online with their children. Here are a few tips to help make a child’s online experience safer:

  • Teach children to never provide personal information, except under the supervision of a parent or other responsible adult. This includes their name, address, phone, school etc.;
  • Know the sites your children are visiting and which sites are appropriate for their use;
  • Look for website privacy policies to educate yourself on how your child’s information is being treated.

You can also check out the Federal Trade Commission’s site for more tips on protecting children’s privacy online.

European Union Users: Transferring Your Personal Information Out of the EEA

To deliver services to you, it is sometimes necessary for us to share your personal information outside the European Economic Area (EEA), e.g.,:

  • With our offices outside the EEA;
  • With your and our service providers located outside the EEA;
  • If you are based outside the EEA;
  • Where there is an international dimension to the services we are providing to you.

These transfers are subject to special rules under European and UK data protection law. If you would like further information please contact us (see ‘How to contact us' below).

European Union Users: Your Rights Under the GDPR
The right to be provided with a copy of your personal information (the right of access).
The right to require us to correct any mistakes in your personal information.
To be forgotten
The right to require us to delete your personal information—in certain situations.
Restriction of processing
The right to require us to restrict processing of your personal information—in certain circumstances, e.g., if you contest the accuracy of the data.
Data portability
The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations.
To object
The right to object:

—at any time to your personal information being processed for direct marketing (including profiling);

—in certain other situations to our continued processing of your personal information, e.g., processing carried out for the purpose of our legitimate interests.

Not to be subject to automated individual decision-making
The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please contact us (see below: “How to contact us”).

Do Not Track

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. Like many websites and online services, we do not currently alter our practices when we receive a “Do Not Track” signal from your browser. To find out more about “Do Not Track” you may visit www.allaboutdnt.com.

Keeping Your Personal Information Secure

Security for all personally identifiable information is extremely important to us. Unfortunately, however, no data transmission over the internet is guaranteed to be completely secure. We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do
so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. By transmitting any such information to us, you accept that you do so at your own risk.

Links to Third Party Websites

We do offer links to other websites. We are not responsible for the content or practices of third party websites that may be linked to our site. We are also not responsible for any information that you might share with such linked websites.

When you click on links to other websites, we encourage you to read their privacy policies prior to disclosing any information. Their standards may differ from ours.

How to Complain

Please contact us if you have a complaint. We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

Acceptance of These Terms

By using our site, you accept the policies and restrictions set forth in this online privacy policy. If you do not agree to this policy, please do not use this site.

Changes to This Privacy Notice

We may change this privacy notice from time to time by updating this posting and the date at the bottom of this page. You are bound by any such revisions, therefore, you should periodically visit this page to receive the then current online privacy policy to which you are bound.

How to Contact Us

Please contact us at support@7thlevelhqteam.com if you have any questions about this privacy policy or the information we hold about you.

You may also contact us via mail at the following address:

  • 7th Level, Inc.
    15279 N. Scottsdale Road
    Suite B2-250
    Scottsdale, Arizona 85254

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